FREQUENTLY ASKED QUESTIONS



When does the event take place?
The virtual conference will be held October 22, 2025. All sessions are scheduled in Eastern Standard Time.

Do I need to register to attend the conference?
Yes.  Whether you are attending or presenting you will need to register first to join the conference. 

How do I join the conference after I register?
Links to the Zoom sessions will be provided at least one week prior to the event.

What are the system requirements for joining the virtual conference?
Presentations will be using Zoom. If you are not a current user of Zoom, or you will be using a different computer to participate, you may want to first perform a test to be sure you have Zoom access.

For the best audio and video experience, the most important thing is a strong internet connection. WiFi or a direct ethernet cable connection will both work as long as you have a strong signal. Test your internet speed.

The recommended internet speed is at least:

  • Download speed 2-10 mbps
  • Upload speed 3-5 mbps

Check your security settings on your computer to make sure Zoom is allowed to access your camera and microphone. 

Will the sessions be recorded?
All sessions will be recorded and available to attendees for on-demand viewing, usually within a day or less of the session.

Will I need to be on camera?
The general sessions are in webinar format, so your camera and microphone will be turned off.  

What if I need help with the technology?
If you have any difficulties before or during the event, email Alana Berthold at bertholda@michigan.gov or Joel Roseberry at roseberryj@michigan.gov. 

What continuing education credits are available?
This event offers Continuing Education Hours (CEH) / Professional Development Hours (PDH).   The Summit does not provide water operator CECs.

Please confirm with your certifying authority that these hours can be used towards maintaining your professional license or certification.