FREQUENTLY ASKED QUESTIONS
When does the conference take place?
The virtual conference will be held December 3-5, 2024. All sessions are scheduled in Eastern Standard Time.
Do I need to register to attend the conference?
Yes. Whether you are attending or presenting you will need to register first to join the conference.
How do I join the conference after I register?
Use the same email you registered with to create an account and sign-in to our event. This is how you will plan your agenda and access the live streaming conference sessions from your laptop or computer.
It's recommended that you also download the free Whova mobile app to access more networking features and receive text reminders and announcements during the conference.
The Whova event platform works best using Chrome or Firefox browers.
For a user guide about how to create an event account or download the mobile app, click here. You can also contact Whova support at support@whova.com.
What are the system requirements for joining the virtual conference?
Presentations will be using Zoom. If you are not a current user of Zoom, or you will be using a different computer to participate, you may want to first perform a test to be sure you have Zoom access.
For the best audio and video experience, the most important thing is a strong internet connection. WiFi or a direct ethernet cable connection will both work as long as you have a strong signal. Test your internet speed.
The recommended internet speed is at least:
- Download speed 2-10 mbps
- Upload speed 3-5 mbps
Check your security settings on your computer to make sure Whova and Zoom are allowed to access your camera and microphone. You can also contact Whova support at support@whova.comm
Why do I need Whova and Zoom to join the conference?
Whova is our conference "home base" and allows you to access sessions, documents, feedback surveys and networking features all in one place. Zoom is our streaming platform and is required to see and hear the live sessions. The Zoom meeting links are integrated within each session. When you click on the link, you will have the option to vew the session directly in Whova, or in a separate Zoom window. If you choose to view the session in Zoom, when the session is over, exit the Zoom tab and go back to the open Whova event tab.
Will the sessions be recorded?
All sessions will be recorded and available to attendees for on-demand viewing, usually within a day or less of the session.
Will I need to be on camera?
The general sessions are in webinar format, so your camera and microphone will be turned off.
What if I need help with the technology?
If you have any difficulties before or during the conference, email Alana Berthold at bertholda@michigan.gov or Joel Roseberry at roseberryj@michigan.gov You can also contact Whova support at support@whova.com leading up to the conference.
What continuing education credits are available?
This event offers Continuing Education Hours (CEH) / Professional Development Hours (PDH). The Summit does not provide water operator CECs.
Please confirm with your certifying authority that these hours can be used towards maintaining your professional license or certification.